Datenschutzrichtlinie

Wir haben diese Datenschutzrichtlinie erstellt, damit Sie besser verstehen, welche Informationen über Ihren Besuch auf der Website wir sammeln, wie wir sie verwenden und welche Wahlmöglichkeiten Sie diesbezüglich haben. Daher möchten wir Sie bitten, sich einen Moment Zeit zu nehmen und auf Folgendes zu achten.

1. Introduction

Welcome to Broworks (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.broworks.net or engage with our services.

‍

2. Definitions

Broworks, we, us, our: Broworks Studio, headquartered at Kralja Milana Obrenovića 18, 26000 Pančevo, Serbia, company ID 65316374, VAT 111297868
Personal Data: Any information that can identify a private individual.
User: A visitor to our website.
Client: An individual or organization using our services.
Usage Data: Non-identifiable data about how the website is used, collected with consent to improve UX.
Cookies: Small data files stored in your browser to enhance website functionality.

‍

3. Applicable Legislation

We operate in compliance with:
‍

The Serbian Law on Personal Data Privacy (2018)
The EU General Data Protection Regulation (GDPR, 2016)

‍

4. What Information We Collect

4.1 When You Contact Us

If you use our contact or order forms (or send us an email), we ask for your explicit consent (e.g., via a checkbox) to collect:
‍

Name, email address, phone number, project details, or other information you choose to provide.
‍
This data is used solely to respond to your inquiry and manage related administrative tasks. Upon request, we’ll delete your data or provide a record of what we have stored
‍

4.2 Automated Usage Data

We collect non-personal usage statistics, e.g., page visits, via our web servers. You remain anonymous unless you voluntarily provide personal data.
‍
We use Google Analytics & Hotjar to better understand visitor behavior and improve site usability; consent for this is obtained transparently

‍

5. Erfassung von Daten:

We use collected data for the following purposes:
‍

Respond to your inquiries and manage communications.
Analyze and improve website performance and user experience.
Develop and deliver our full suite of services, Webflow design & development, HubSpot automation & integrations, branding & identity, SEO, CRO, migration, and ongoing subscriptions

‍

We do not use your data for purposes other than those for which it was collected.

‍

6. Cookies & Tracking

We use cookies to:
‍

Enable basic site functionality.
Facilitate analytics and user behavior tracking (e.g., via Google Analytics, Hotjar).
Enhance the user experience based on your preferences.
You may disable cookies via your browser settings; however, this may limit certain features.

‍

7. Data Sharing & Third Party Services

We may share data with trusted third-party service providers, for example:
‍

Google Analytics for site analytics.
Platforms like Webflow and HubSpot for service delivery.
Hotjar for heatmaps and user behaviour tracking.

‍

These third parties act only as processors and have no independent rights to further process your data.

‍

8. Data Retention & Access

We retain your Personal Data only as long as necessary for the purposes for which it was collected, unless required by law. Once no longer needed or upon your request, we’ll securely delete your data.
You have the right to access, correct, or request deletion of your personal data at any time; contact us at office@broworks.net.

‍

9. Security Measures

We implement practical measures to safeguard your data,

technical, administrative, and organizational, to prevent unauthorized access, alteration, or loss. However, no method of online transmission is entirely secure.

‍

10. International Data Transfers

Your data may be processed by our third-party service providers located outside Serbia. Where applicable, we ensure such transfers comply with GDPR (e.g., via Standard Contractual Clauses) to maintain adequate protection.

‍

11. Children’s Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we learn that data from a minor has been inadvertently collected, we will remove it promptly.

‍

12. Updates to This Policy

We may update this policy over time. When significant changes occur, we’ll notify you via the website and/or email, and update the “Last updated” date accordingly.

‍

13. Contact Us

If you have questions, concerns, or requests regarding your personal data, feel free to contact us:

‍

Stefan Ivic Preduzetnik Broworks
Kralja Milana Obrenovića 18
26000 Pančevo, Serbia
‍
Email: office@broworks.net
Website: www.broworks.net

‍

Last updated: August, 2025