Mapping and Storyboarding
Duration
approx. 1 day
phase
2nd phase in the UX sprint
phase
2nd phase in the UX sprint
Goal
Revealing the user journey
Goal
Revealing the user journey
Goal
Revealing the user journey
We look for the paths that users can take while trying to reach their goal and use those predictions to make their journey successful.
methods
Mapping on the Board
We map the steps users take from the moment they encounter the design to the moment they reach the goal. It gives a solid overview and involves the whole team in the discussion.
Writing Storylines
Writing helps put us in the user's role to see how they would feel and think at each step of their journey. It can reveal the situations and moods of the users while they use the design.